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Version 4.2 Information

Changes in Version 4.2 / 4.2a include:


Document Management System

The most significant new feature in Version 4.2 is the new Document Management System for Incident Reports. Besides the previously existing built-in document types of Domestic Violence Form and Property Receipt, and the option to interface with a dedicated External Document Management System, it is now also possible to attach any kind of Local Document File to an Incident Report. The screenshot below shows the selection dialog that is displayed when Adding a Document. The type of selected document is also shown in the first column of the Incident Report's Document browse table, as outlined by the red box on the picture below.


EJS OnSite Incident Document Selection


Selecting the Local Document File option will open the new Document Management System dialog. The design of this dialog is very similar to the familiar Incident Pictures dialog, but allows the attachment of any type of file -- not only photos -- to an Incident Report. Besides the ability to attach any file type, the main difference between the Picture and Document dialogs is that Pictures can be printed within the Incident Report, while Documents must be printed separately. It is (now) also possible to attach multiple Documents or Pictures in a single step, reducing the amount of time and effort necessary to attach multiple files in either case.


EJS OnSite Documens Dialog


Similar to Pictures, all Documents will be copied into the EJS OnSite Document directory, and will need to be renamed, if a file with the same File Name already exists or the length of the File Name exceeds 80 characters. In a future upgrade, it will also be possible to group Picture and Document files into separate sub-folders for efficiency. If no document is currently attached, the preview pane on the right side of the dialog will act as a push button to open the File Selector dialog, just as it does on the Picture dialogs, while the Attach File(s) button -- located in the center of the dialog -- must be used to open the File Selector dialog, if a document is already selected or displayed. Alternatively, the F6 key or the equivalent Menu Item under "Edit" can also be used.

If the corresponding viewer was installed on the workstation, some document types -- files in specific formats -- can also be pre-viewed and opened in the EJS OnSite program. Those document files include PDF files, most Text and Wordprocessor files, as well as any file that can be viewed by a web browser, including various picture and graphic files. Other files, like videos, sound recordings, and various proprietary file formats might be displayed in the Web Browser, if a plug-in for the specific file format exists, like Adobe Acrobat Reader for PDF files or Microsoft Word for Word documents.

The following example shows how a PDF file is shown with the built-in EJS OnSite PDF viewer.


PDF Document Preview


The next example shows how a PDF file might be shown with the Adobe Acrobat Plug-In for Internet Explorer, if the EJS OnSite internal PDF Viewer isn't installed on the workstation.


PDF Document with IE and Acrobat


In addition to PDF files, most Text and Word Processor files can be previewed with the built-in EJS OnSite Wordprocessor. The keyboard combination of CTRL and Plus or CTRL and Minus can be used to increase or decrease the size of the Pages that are shown in the built-in Wordprocessor Preview.


Viewable Word Document


All other files that can't be shown by an existing viewer are displayed as a link, which can be used to open the file with its associated default application, as shown by the video file attachment in the next example. Support for viewing most multi-media files with an internal viewer is planned for a future version, though.


Document without internal Preview


Because of some internal problems with the current version of the EJS OnSite Wordprocessor, it is possible that pre-viewing some Word or RTF documents might cause the EJS OnSite program to display an error message when the Document dialog is closed. It is therefore possible to disable the internal preview of individual documents by removing the check mark from the Check Box labeled "Internal", as outlined in red in the picture below. If the "Internal" check mark isn't selected, only a link to the file is shown, so it can still be opened in its associated application, without causing a program error.


Non-viewable Word Document


Selecting the Open button will open the document in a stand-alone PreView dialog or in its associated Windows application. Selecting the Print button will print the document with either the built-in EJS OnSite print routines or with its associated Windows application.

In an upcoming upgrade, the stand-alone PreView dialogs will get additional features and the EJS OnSite program will support password-protected documents and additional file formats will be added to the internal preview options, including most multi-media formats. There will also be more configuration options, and documents can be easily added when emailing Incident Reports.


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Updated Evidence Dialog

The Evidence dialog was updated to include the Property Class field in addition to the previously shown Evidence Class field. The Property Class field -- labeled "Prop Class:" -- is now located where the Evidence Class was previously shown, while the Evidence Class field -- labeled "Evid Class:" -- was moved to the top right of the dialog, as can be seen in the picture below. This was done to keep the Property- and Evidence-specific fields grouped together and to be consistent with the Property Dialog.


EJS OnSite Evidence dialog


Because the Property Class is now also shown in the Evidence Item Browse table on the bottom of the dialog -- as outlined in the red box above -- it is now also possible to sort and search by Property Class. In a future update, the Property Class will probably also be added to the Evidence Filter dialog, to enable filtering and selections by that value.


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Integrated Support Ticket Submission

It is now possible to create Support Tickets by simply sending an email to the EJS Support EMail Address from within the EJS OnSite application. The EMail dialog is available from virtually any EJS OnSite dialog under the "Help" → "Send EMail (to Support)" menu option.

Selecting the (default) email address of EJS Support -- as shown in the red box below -- will send the email to the Support Ticket portal, which will automatically generate a Support Ticket. This Ticket will be tracked in the system from its creation to its resolution, and an EJustice Support Specialist will be assigned to it. When the Ticket has been closed, you will also get an email response to your department or personal email address with the resolution information.


EJS OnSite (Support) EMail dialog


If an email is sent to any EJustice EMail Address, the EJS OnSite program will also automatically include relevant department and application information that will greatly assist in the resolution of any problems. Because of these advantages, this is the preferred way of contacting EJustice Solution Support.

To be able to send emails from within the EJS OnSite application, it is necessary to setup the department's email address and SMTP Server. This can be done in the EMail Parameter Setup dialog that is available for Supervisors (Access Level 4) from the "Utility" → "Parameters" → "EMail Parameters" menu, as shown below.


EJS OnSite EMail Parameters dialog



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Active FTP Mode can now be Selected

It is now possible to select either Passive (the default) or Active FTP Mode for all FTP transfers. Using Active FTP Mode will allow the EJS OnSite program to wait for a data transfer connection initiated by the FTP Server, rather than initiating the data transfer by itself. Depending on the department's firewall settings, using Active FTP Mode might prevent connection problems. In general, the (default) Passive FTP Mode is preferred, as it doesn't require the EJS OnSite program to act like a server and listen to incoming connections.

The FTP Mode -- circled in red below -- as well as various other FTP settings for each of the three FTP Servers that are used by the EJS OnSite program, can be setup in the FTP Parameter dialog, shown below. This dialog is available for Supervisors (Access Level 4) from the "Utility" → "Parameters" → "FTP/Internet Parameters" menu.


EJS OnSite FTP Parameters dialog



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